“For operators, working with a Platinum-rated DAF Dealer Network provides absolute confidence in compliance, safety, and technical excellence.” Customer Service Director, Ian Grant

“For operators, working with a Platinum-rated DAF Dealer Network provides absolute confidence in compliance, safety, and technical excellence.” Customer Service Director, Ian Grant

Published on 15 May 2025

DAF Dealers go Platinum on MPRS Scheme

DAF Trucks has revealed that all its 33 UK DAF Truck Sales Dealers have achieved Platinum status on the Maintenance Provision Rating Scheme (MPRS); the performance indicator initiative raising standards at workshops and maintenance facilities across the commercial vehicle industry.

The MPRS is an independent, sector-endorsed scheme supported by the DVSA and the Office of the Traffic Commissioner. Platinum represents the scheme’s highest rating, and is ascribed to all 33 DAF Truck Sales Dealers nationwide, underscoring DAF’s commitment to delivering the very best in workshop quality, technical expertise, and customer support across its UK dealer network.

DAF Trucks is committed to ensuring its entire DAF Dealer network including all Service locations – totalling 127 locations in Great Britain and Northern Ireland – attain MPRS Platinum status before the end of 2025.

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Platinum is awarded only to those locations and networks that demonstrate benchmark capabilities. The scheme grants Platinum status ‘For workshops with the most advanced facilities, the highest levels of staff qualifications, and full compliance with the latest industry standards. This level is suited for operators at the cutting edge of maintenance technology and practices, ensuring full readiness for future vehicle trends, including electric, hybrid, and hydrogen-powered systems.’

With a Platinum ranking, every DAF Sales Dealer workshop has been independently audited and verified to meet or exceed the most stringent criteria set by the MPRS. This includes 100% of staff trained in heavy and passenger service vehicle (HGV/PSV) inspection and maintenance, at least half trained in both electric/hybrid and gas/hydrogen vehicle technologies, and multiple Advanced Technicians at every site. In addition, DAF workshops maintain robust, continuous professional development (CPD) programmes, advanced quality assurance systems, and clear management-to-workshop communication channels. All Platinum-level standards are also upheld during out-of-hours service provision, ensuring round-the-clock excellence for operators.

Facilities and equipment across the DAF Dealer Network not only meet but surpass Authorised Testing Facility (ATF) standards, with additional capabilities such as ADAS calibration, LOLER inspections, and comprehensive test equipment. This future-proof approach ensures DAF customers benefit from the industry’s most advanced maintenance solutions, supporting the transition to new vehicle technologies and regulatory requirements.

Ian Grant, Customer Service Director at DAF Trucks UK, said, “Achieving Platinum status across our Sales dealer network is testament to the expertise, dedication, and professionalism of our teams. It reflects our ongoing investment in people, facilities, and technology, ensuring our customers receive the very highest level of service and support, today and into the future.

“For operators,” he said, “working with a Platinum-rated DAF Dealer Network provides absolute confidence in compliance, safety, and technical excellence. The MPRS Platinum award proves that we not only meet, but exceed industry expectations, cementing our position as the market leader in the UK truck market.

Huge investment in DAF Dealer network

DAF Trucks continues to invest heavily in the UK’s largest commercial vehicle dealer network, with 2024 seeing the opening of two brand-new locations at HTC Greenford and Adams Morey Bridgwater. Investment commitments since 2023 now exceed £100 million, underlining the network’s dedication to enhancing operator support.

Since 2018, the UK DAF Dealer network has expanded its workshop capacity with the addition of 132 new workshop bays. Positioned end-to-end, they would extend to a distance in excess of 2.5km.

Industry-leading DAF Apprenticeship Programme takes next step

Coinciding with the 30th anniversary of DAF Trucks’ 30 years as market-leader, the company’s pioneering DAF Apprenticeship Programme is also 30 years old in 2025.

This year, the programme has relocated to a new, purpose-designed and built DAF Apprentice Academy; a new, state-of-the-art complex in Nottingham. Facilities include a full-length 18-bay workshop with advanced tooling and equipment, 11 fully equipped classrooms, a cafeteria to cater for 100 people, a gym-standard locker / washroom and a large recreational area.

The DAF Apprentice Academy delivers dedicated, next-level training for DAF Apprentices from across the DAF Dealer network. Importantly, it provides training exclusively to the DAF brand and no other automotive marque. Training pathways are provided across Technician, Parts, Service, Business Administration and Departmental Manager disciplines.

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